How to use our app
The Fran’s Flowers app is designed to help you have more fun in the garden and at our garden center. Each time you visit the garden center your purchase will be validated at the register and you’ll receive another ‘punch’. After 5 punches you’ll earn a reward. Click on the rewards tab and you’ll see all the rewards you’ve earned and all those you are eligible for.
Our app is more than just rewards. We’ve included a news feed to keep you up to date on all upcoming events, featured plants, gardening articles, videos and more. There is also a plant guide with over 1000 plant descriptions, photos and care and culture tips.
Finally, use our ‘Ask Us’ feature to send photos and questions to our staff. Have a question about what kind of plant it is, have a pest that’s bugging you or lawn or plant disease you want to get rid? Use our ‘Snap & Send’ tool to get answers to all your gardening questions.
Let’s take a closer look at the tabs, buttons and links.
Call – Ever have a quick question? Don’t worry about having to look up our number. Just tap the call button to connect with our store or staff.
Map – Use Google maps to get turn by turn directions to our store.
Check In – Collect a punch when you validate your purchase at the register. Just tap ‘Check In’, follow the instructions and hand the staff your phone. They’ll enter a four digit PIN and you’ll get a punch.
News – We use our ‘News’ feed to access gardening news, interesting seasonal gardening articles, tasty recipe ideas, videos as well as upcoming events, sales or specials.
Rewards – Keep track of all rewards that you’ve earned, or those that you are eligible to earn. You’ll notice that earned rewards will have a red ‘Redeem’ on the reward. Simply tap the reward button to redeem. Agree to redeem, show it to staff and you’re all set. Your redeemed reward will be removed from your account. Make sure you check it out as some times we will load rewards with notices of any sales or promotions we are running. You’ll never have to worry about clipping a coupon or missing out on a sale. It’s all on the app, and always ready for you. Make sure to turn your Notifications choice to on in order to receive special notifications.
Plants – We put together a plant guide with hundreds of plants including photos, botanical names, common names, features, flower color with care and culture instructions.
Ask Us – Use this handy tool to send along any questions, comments or suggestions. You can even use your camera to select a photo from your photo stream, or take a photo to send along with your gardening questions. So remember, you are never more than a couple of taps away from anything you want to know about gardening.
Notifications – Make sure to turn your notifications on in order to receive occasional updates or notices. We promise not to bug you, but we will alert you to severe weather or other situations that involve your plants and pets. You can turn notifications off at any time.
Tell a Friend – We hope that you will love our app. In fact we hope that you will share it with a friend. Just select our Tell a Friend button and enter the email address to share links to our app.
Visit us on the Web – A quick link to our website.
Happy Birthday to You! – Like any good friend we promise to remember your birthday with a special gift or reward for you. Just make sure to supply your month/day of your birthday when activating your app.
How to get the app. Use our handy links to access our app on the Apple iTunes store and Google Play (for Android devices). Just follow the prompts to download, activate and enjoy the app.
Our app works on all Apple iPhones, iPads, iPad minis as well as Android Smart phones and tablets.